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Thank you for taking the time to complete our short survey. You will be ranking Southeast Financial on a scale of 1 to 10, 1 being poor (or strongly disagree) and 10 being excellent (or strongly agree). Please answer all questions and then press the "Submit" button at the end of the survey.
Note: this survey is only for Southeast Financial customers who have gone through the complete loan process.
Staff
The Southeast Financial staff members were knowledgeable and able to answer my questions:
The Southeast Financial staff members were friendly and helpful throughout the whole process:
Timeliness
My telephone calls, letters, and e-mail inquiries were answered in a reasonable amount of time:
I received my loan services in a reasonable amount of time:
Southeast Financial Web Site
The Southeast Financial web site was easy to use and well organized:
The Southeast web site contained clear and accurate information on services, contact information, etc.:
I found it helpful using the Southeast Financial Loan Center to monitor the progress of my loan online.
General/Overall
Please rate your overall satisfaction with the service that you received from Southeast Financial:
I would recommend Southeast Financial to others for loan services:
Comments/Questions
Please enter any comments or questions in the box below:
E-mail Address: (Required to verify authenticity)
Optional Contact Information
Name:
I would like to be contacted about my response.
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